Travel agent tips for visiting Disney restaurants with food allergies

For travel agent Lizzie Reynolds, Disney is a witch. And it’s not just because of Cinderella’s castle or the adrenaline-inducing space mountain. Instead, the chefs are eager to prepare dishes for all visitors, including those with food allergies.

Lizzie Reynolds at Disney.

Pixie Lizzie: The Magical Travel Agent for Food Allergies



Over a decade ago, Lizzie Reynolds made her first trip to Disney World on a family vacation with her husband and 4-year-old daughter.

Reynolds’ daughter has a severe food allergy to dairy and nuts, and as a result, Reynolds told Insider that she’s found it difficult to plan vacations in the past due to the difficulty of finding restaurants with dairy-free and nut-free menus.

Reynolds said a friend urged her family to go to Disney World. At first, Reynolds didn’t want to buy the entire Disney thing, and he basically didn’t understand the hype around theme parks.

Then, she took her friend’s advice, planned a trip, and experienced the magic of Disney firsthand.

Reynolds said the chefs at Disney restaurants were not only ready, but excited about preparing her daughter’s personal allergy-free meals. Meanwhile, each quick-service kiosk had information on the food they were serving, and her daughter was able to grab snacks and carefree meals for the first time.

As a mom, Reynolds didn’t have to plan, cook, or pack meals for the trip. “I cried when we got home because it was my first real vacation from the kitchen,” she said.

Reynolds knew that other travelers with food allergies should know how fun vacationing at Disney can be, so she launched her travel agency, Pixie Lizzie, eight years ago. Her team caters to all travelers with or without food allergies, but Reynolds and two select agents work specifically with customers with food allergies. Reynolds also added that although her team books the majority of Disney rides, Pixie Lizzie is not directly affiliated with Disney.

Today, Reynolds has visited Disney World and Disneyland dozens of times and helped plan trips for hundreds of travelers with allergies.

No matter the allergies—whether it’s soy, gluten, nuts, dairy, or something else—Reynolds said Disney is the perfect vacation spot.

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