7 Sandwich Chains With Most Food Quality Complaints – Don’t Eat This

Not all sandwiches are made alike. In the vast – and seemingly endless – pantheon of ingredient combinations, there is a wider gap between high-quality sandwiches and average rates.

Unfortunately, for every typical hot pastrami or cubano killer, there’s a sad sandwich waiting to destroy your waistline or permanently throw you off the covers.

Of course, it’s all about quality. Quite simply, when a restaurant is willing to invest time, energy, and money in prioritizing quality ingredients, it pays off in strides.

On the other hand, many sandwich-centric chains don’t literally want to run their own farms. In fact, there are a lot of brands that are known for reducing angles, and they have not gone unnoticed by customers.

From unfamiliar tuna (at best) to obscure meats and disappearing chains, these are the sandwich brands with the unfortunate distinction of making the most complaints about food quality.

And don’t miss the 4 burger chains with the most food quality complaints.

Subway / Facebook

In terms of much-criticized sandwich chains, Subway and the complaints go together like peanut butter and jelly. Despite its reputation as the most widespread and popular sandwich chain in America, this is a prime example of quantity over quality, as Subway is also the most popular sandwich shop in the country. And that popularity may wane anyway, if customers continue to abandon the brand.

It’s hard to blame customers for their flocking to greener pastures, especially given how tarnished public perception of Subway has been in recent years. The popularity can only go so far when your name is practically synonymous with lawsuits and (allegedly) fake tuna.

Nowadays, Subway seems to be constantly embroiled in a series of complaints, whether that’s from angry customers freaking out over the disappearance of a favorite menu, weird chicken that may or may not be real chicken, or coupons that have become useless.

But if there’s one sandwich responsible for a tidal wave of food quality complaints, it’s that now infamous tuna. Regardless of what the courts say about whether or not their tuna is real tuna, it’s a detrimental look to the brand, and customers consistently outdo it for its lackluster quality, shall we say.

It’s one of the most hated fast food menu items in general, and it’s one sandwich that even former Subway employees have warned about.

Arbis Roast Beef
Courtesy of Arby’s

At this point, Arby’s is as famous for its roast beef as it is to its beef customers for the quality of its food. For starters, the beef sandwich chain is full of secrets, including the fact that the chain isn’t antibiotic-free, which rumor has it beef is not. All beef (which the chain denies), and that sauces are full of sugars.

However, the thing most to complain about is the signature menu item, the roast beef. As one former employee explains, it’s not real roast beef at all, but rather a “pressed mass of leftover beef” that comes in a bag full of beef broth, to be reheated in the oven for a few hours. Then put it on a cutter and put it under a heat lamp for a few more hours. No wonder this roast beef is one of the best meat among sandwich chains.

Roast beef is bad enough, but Arby’s has also made other ridiculously unhealthy sandwiches, and the chain has been known to fail health inspections on truly epic levels.

Club Bacon Honey Quiznos
stock struggle

Punishing a dwindling series like Quizno sounds like hitting a dead horse, but there’s probably good reason why this once prolific chain has collapsed from thousands of storefronts to just a few in just a few years.

In fact, Quizno’s has seen 94% of its restaurants close over a 15-year period, and those staggering numbers don’t lie. It’s clearly a sandwich chain that customers are giving up, and not just because they’re oddly expensive, or that some sandwiches are among the unhealthy menu items you can order.

Of course, there are many factors that contributed to the chain’s collapse, including how the restaurant failed its franchisees — and how rapid expansion led to a drop in quality.

This might explain why Reddit threads like “Why does everyone hate Quiznos?” And “that’s why you don’t see many tests around anymore” exist. ouch.

Even sandwiches
So / Facebook

Speaking of the sandwich chains people are giving up on, Kuzu is sinking faster than the Titanic. A far cry from its previous fleet of 127 locations, the number of Express Chain locations has been reduced to just 27.

This is largely due to leadership issues, financial difficulties, and an inability to retain customers after the lunch rush, but food quality has been a recurring issue for the company as well. Customer complaints cite everything from the filthy environment and poorly made sandwiches to the filthy food preparation as reasons they jump ship.

As if this wasn’t frustrating enough, the chain was also taken for granted for its shockingly unhealthy powers. At the end of the day, Così is a bankrupt chain on the verge of extinction, and if it doesn’t stick to some serious quality control, its days may be numbered.

Blimpi sandwich, chips and drink
Blimpie America’s Sub Shop / Facebook

When your brand name becomes known as a punchline in The devil wears a hoodie—And as a running joke in shows like 30 rocks– You know things have gotten a little off track.

Sadly, it was a long and tedious spiral for one of OG’s sandwich chains, as Blimpie dwindled from 2,000 locations to barely 300 locations. Sales were also in sharp decline.

The quality appears to have waned overall, according to customer reviews disparaging the chain for its lackluster food, tough meat, bad ingredients and bread, low-fat portions and high prices.

Au Bon Ale Cordon Bleu Sandwich
O Bon Pain / Facebook

Like the Sbarro and Orange Julius, Au Bon Pain is another endangered breed of fast food that has seen locations dwindle as the American Food Hall disappears entirely.

While the French-American bakery café, known for its sandwiches, has been salvaged, there’s still plenty to complain about at Au Bon Pain. From unhealthy coffee drinks to pricey sandwiches, this is one chain with as many hits as bugs.

The company was the subject of an unusual blog post called “I Hate Au Bon Pain,” which delves into the brand’s depressing feelings and pre-made sandwiches that smell and taste funky. And that’s just the tip of the iceberg to complain, as other customers absorbed its poor quality and fruit cups with half-biting watermelon pieces.

Then there’s the fact that Au Bon Pain can’t hold a candle to its competition, Panera Bread, which it beats in both quality and number of spots.

Portillo Breaded Chicken Sandwich and Grilled Chicken Sandwich
Portillo / Facebook

In the land of hot dogs, Portillo may be a beloved gem in Chicago, but the Slingshot sandwich chain has its fair share of detractors, too.

It seems like for every fan-favorite menu item like sausage and chocolate cake, there’s a complaint from customers bemoaning everything from poor food quality and poor customer service to dry bread and bad-tasting food.

This may explain why Portillo’s shares fell after it went public. The series has also been the subject of a series of sad Reddit threads, like “Portillo’s just isn’t the same” and “Portillo’s is going downhill,” which doesn’t bode well.

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